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Additional pet rates bug (I think)

Bug Reports

I think I have all my services, rates, and additional pet rates set up correctly but I can’t get it to auto apply to new bookings. Its only charging $90 for 2 days of boarding for 2 dogs instead of $180 (2 dogs at $45/per day x 2 days). Is this a bug or am I just setting it up wrong?

Posted by Meagan Kenniston ·
Status: Completed2 comments

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Comments2

  • Lucas Steflor

    Team•

    Jun 8

    Hey @Meagan , thanks for sending over that video, it’s really helpful! If you go ahead and create the booking, you should see the additional pet rates. They just aren’t applied until the booking is actually made, though I do think it would be helpful if they were. Let me know if you’re still having issues getting them to work after trying that.

    • Meagan Kenniston

      •

      Jun 8

      Ok the invoice looks correct but I do think it should be shown in detail on that first screen.