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Assigned report templates not working

Ive had different report templates for different services. They were working totally fine for weeks but since yesterday all my service reports keep using the default report. For now I’ve just been continuously switching which template is the “default” one so I can send my clients the right report, and that function works fine. I’ve also tried unassigning and reassigning services to templates but it still uses the default. Hopefully that makes sense

Anyway, I know you are fairly quick with fixes like this so just want to thank you in advance, I appreciate your time!!!! :-)

Status: Completed2 comments

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Comments2

  • Lucas Steflor

    Team•

    May 22

    Also, just a heads up, if you have any existing draft report cards stuck with the wrong template, you can delete and remake the draft, and it will now have the correct template. (fix live in 15-20mins)

  • Lucas Steflor

    Team•

    May 22

    Hey @trustedpetcare.cm . Thanks for reporting this! Pushing up a fix for it now.

    I’m currently working on some improvements to the report card creation system, so let me know if you see anything else that’s off.