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Glitching while trying to type on report cards

Bug Reports

Hi! I've been having an issue the last week or so when trying to type into any field on report cards (occurs with text under photos, details on checklist, finally note section- all of them) where it takes a moment to catch up to what I'm typing, and also repeatedly deletes what I've just typed. Sometimes it will immediately pop back up after deleting, sometimes not. I've noticed it's worse when I manually type each letter rather than swype style texting, but it still happens either way. 

I've been resorting to typing things out in a notepad and then cut& pasting into report cards. I was hoping it would work itself out with the big report card update but no luck so far, and I've also cleared my cache in Chrome. Thanks in advance!

Posted by Carolyn Cox ·
Status: Completed5 comments

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Comments5

  • Lucas Steflor

    Team•

    Jul 6

    Hey @Carolyn Cox and @Steph Wood . I found a couple of issues here and got a fix in for them. Typing should be much smoother now, but let me know if you’re still experiencing any issues.

    • Carolyn Cox

      •

      Jul 6

      Thank you so much for working this out even though I kept forgetting to follow up!! It was much better right away, then I cleared cookies/etc and also switched my default browser to Firefox (since Chrome has given me issues in the past) and now it's working perfectly!

    • Steph Wood

      •

      Jul 9

      Thank you SO much. It’s so much better!

  • Lucas Steflor

    Team•

    Jun 4

    Hey @southcitysnoots , that definitely sounds frustrating. Is there anything specific about the state of the report card that makes this typing issue happen? I’ve done some testing, but I haven’t had any luck reproducing the exact glitchiness. Also, are you on Android or iOS? Regardless, I’ll keep digging to see what might be the cause.

    • Steph Wood

      •

      Jul 5

      I know this is an old comment but I also have a lot of glitches on the report cards. I wasnt sure if it was because my phone can be slow. It is definitely quite frustrating and happens consistently. I am on an iPhone 12. It does work a lot better if i use voice to dictate rather than typing, but of course that isn’t always possible.