The google calendar integration works after initially setting it up, but then after some time passes, it stops correctly syncing calendar events. This should work all of the time.
@Allie Renar Just letting you know a fix is in for this! Now any new booking changes you make, adding, updating or deleting, should properly sync with your Google Calendar.
Since this fix only occurs on all new updates you make, It may be helpful to resync your Google Calendar completely so all bookings you made before today are covered: 1. Go to calendar settings 2. Turn offSync with Google Calendar 3. Turn back on Sync with Google Calendar 4. Log into your account and wait a few seconds for the success message
Now every upcoming booking you have should also appear in your Google Calendar. (Heads up, doing this may cause double events on your Google Calendar if you recently made any updates to times and then resynced after. You can just delete the duplicates)
By the way, I also added in the client’s address to the Google Calendar event description as well!
Let me know if you are still seeing any problems with this.
Autumn Welles
•
Aug 24
Hey Lucas, I know this is an old post, but my events aren’t updating properly in Google Calendar.
Lucas Steflor
Team•
Aug 25
Hey @Autumn Welles | Dog Gambit! , I’ll take a look into this. Are you not able to successfully make the connection to your Google account, or does this issue happen after you’re already connected? Any errors you’re seeing by chance?
Autumn Welles
•
Aug 25
It connects just fine, but when I edit/update things in Scritches, the updates don’t carry over to the calendar.
Lucas Steflor
Team•
Aug 26
Hey @Autumn Welles , I got some fixes into the Google Calendar sync around this. When you’re free, could you try reconnecting and verify whether it’s working again? It can be tough to reproduce broken states with this exactly, but if this fix still doesn’t work, that will be telling!
Autumn Welles
•
Aug 27
I just rescheduled an appointment, and while it didn’t duplicate, it didn’t get rid of the oriignal appointment. So now I’ve got both the original (wrong) appointment and the new (correct) appointment on there.
Autumn Welles
•
Aug 27
Oh, hm. I looked this morning, and it now looks like all my upcoming appointments have been duplicated.
Lucas Steflor
Team•
Aug 27
Hey Autumn, are you by chance seeing two Scritches calendars down here?
This can sometimes happen when disconnecting and reconnecting. If that’s the case, it would be best to delete everything there, and start fresh. I’m getting a change in now to always merge these calendars.
Autumn Welles
•
Aug 27
Nope, just the one there!
Lucas Steflor
Team•
Aug 28
Ok thanks for the info! I’ll keep digging into this and let you know when I have an update 🤔
Autumn Welles
•
Oct 4
When a client rescheduled something recently, the changes went through to my Google calendar, so I think the changes are only not going through when I make the change. Hope that helps!
Lucas Steflor
Team•
Oct 16
Hey @Autumn Welles , I had a chance to run an experiment on your connection, and everything after Aug 27th (the date I made fixes) is showing as successfully synced.
Have you had a chance to check whether the changes you make are showing up correctly since Aug 27th?
FYI, certain changes like client details or booking notes don’t trigger updates. It’s primarily linked to dates/times.
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Lucas Steflor
Mar 1, 2025
@Allie Renar Just letting you know a fix is in for this! Now any new booking changes you make, adding, updating or deleting, should properly sync with your Google Calendar.
Since this fix only occurs on all new updates you make, It may be helpful to resync your Google Calendar completely so all bookings you made before today are covered:
1. Go to calendar settings
2. Turn off Sync with Google Calendar
3. Turn back on Sync with Google Calendar
4. Log into your account and wait a few seconds for the success message
Now every upcoming booking you have should also appear in your Google Calendar.
(Heads up, doing this may cause double events on your Google Calendar if you recently made any updates to times and then resynced after. You can just delete the duplicates)
By the way, I also added in the client’s address to the Google Calendar event description as well!
Let me know if you are still seeing any problems with this.
Autumn Welles
Aug 24
Hey Lucas, I know this is an old post, but my events aren’t updating properly in Google Calendar.
Lucas Steflor
Aug 25
Hey @Autumn Welles | Dog Gambit! , I’ll take a look into this. Are you not able to successfully make the connection to your Google account, or does this issue happen after you’re already connected? Any errors you’re seeing by chance?
Autumn Welles
Aug 25
It connects just fine, but when I edit/update things in Scritches, the updates don’t carry over to the calendar.
Lucas Steflor
Aug 26
Hey @Autumn Welles , I got some fixes into the Google Calendar sync around this. When you’re free, could you try reconnecting and verify whether it’s working again? It can be tough to reproduce broken states with this exactly, but if this fix still doesn’t work, that will be telling!
Autumn Welles
Aug 27
I just rescheduled an appointment, and while it didn’t duplicate, it didn’t get rid of the oriignal appointment. So now I’ve got both the original (wrong) appointment and the new (correct) appointment on there.
Autumn Welles
Aug 27
Oh, hm. I looked this morning, and it now looks like all my upcoming appointments have been duplicated.
Lucas Steflor
Aug 27
Hey Autumn, are you by chance seeing two Scritches calendars down here?
This can sometimes happen when disconnecting and reconnecting. If that’s the case, it would be best to delete everything there, and start fresh. I’m getting a change in now to always merge these calendars.
Autumn Welles
Aug 27
Nope, just the one there!
Lucas Steflor
Aug 28
Ok thanks for the info! I’ll keep digging into this and let you know when I have an update 🤔
Autumn Welles
Oct 4
When a client rescheduled something recently, the changes went through to my Google calendar, so I think the changes are only not going through when I make the change. Hope that helps!
Lucas Steflor
Oct 16
Hey @Autumn Welles , I had a chance to run an experiment on your connection, and everything after Aug 27th (the date I made fixes) is showing as successfully synced.
Have you had a chance to check whether the changes you make are showing up correctly since Aug 27th?
FYI, certain changes like client details or booking notes don’t trigger updates. It’s primarily linked to dates/times.