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How to remove deceased pet from showing on booking

Hi! My client is unfortunately putting down one pet and I start a booking for her remaining pet tomorrow. I’d like the report card to not show both pets names to not add to her pain. I archived the pet but not sure how to remove it from the booking

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Comments1

  • Lucas Steflor

    Team•

    Aug 21

    Hey @Sara Wright , sorry to hear about your client’s pet. There’s no in-app way to do this at the moment, but let me know the client's name and booking dates, and I’ll get that sorted for you. Feel free to email me the info if you don’t want it public (lucas@scritches.io).