I am new to the platform. I am trying to test my account before I roll it out to my clients and noticed that the holiday surcharge is incorrectly calculated. I have the surcharge set to 25% and the app is giving me incorrect amounts.
For example, one booking is for 5 nights. My holiday rate is 25%, yet the surcharge total is $100.
Another screen shows that I booked 5 days, 5/22 to 5/27. 5/22 to 5/25 are holidays in my system. It calculates a $100 surcharge instead of $75 for 5/22 to 5/25.
Also, it did not calculate the amount for two dogs. It just charged as



if it were for one dog. Can you please advise on this? Is this a known bug? Is there something to be done to fix it?
Thank you for your assistance.
Warmly,
Jade
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In Review
π Bug Reports
16 days ago

Jade Chen
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In Review
π Bug Reports
16 days ago

Jade Chen
Get notified by email when there are changes.