incorrect calculations on holiday and number of pets


I am new to the platform. I am trying to test my account before I roll it out to my clients and noticed that the holiday surcharge is incorrectly calculated. I have the surcharge set to 25% and the app is giving me incorrect amounts.

For example, one booking is for 5 nights. My holiday rate is 25%, yet the surcharge total is $100.

Another screen shows that I booked 5 days, 5/22 to 5/27. 5/22 to 5/25 are holidays in my system. It calculates a $100 surcharge instead of $75 for 5/22 to 5/25.

Also, it did not calculate the amount for two dogs. It just charged as

if it were for one dog. Can you please advise on this? Is this a known bug? Is there something to be done to fix it?

Thank you for your assistance.


Warmly,

Jade

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board

πŸ› Bug Reports

Date

16 days ago

Author

Jade Chen

Subscribe to post

Get notified by email when there are changes.