More puzzlement... and maybe a solution?
I couldn’t create bookings without an error code. That seems to have somewhat resolved since yesterday, although it still gave me an error code for one client today.
However I also noticed this: although I pay for the growth plan, the app shows me set up for the free plan…..
Help?
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Comments2
Audrey Finkel
Aug 17
Another possible reason: I found I was somehow in “portal preview” for clients. When I signed off and on as the owner, it seems to show the right subscription again. But I still get an error message for a certain client who wants services next week.
Either way, there was literally no way for me to know I was in a portal preview mode until I got a random popup message about it. And fixing it didn’t seem to fix the booking error.
Audrey Finkel
Aug 17
As you can see, my payment has gone through every month without issue (me and one team member in this case):