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Remove one pet from booking

A client sent a booking request for one one of there pets as they are taking the other one with them but it still shows both pets on the booking. Is this something that the client has to fix on their end because i cant find a way to remove the pet on my end? And when clients book services does it automatically book all the pets under their account because if so that might be a feature that we look into adjusting.

Status: Completed2 comments

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Comments2

  • Lucas Steflor

    Team•

    Sep 8

    Hey @anzenique rogers , in short, editing pets is only available from the client’s end, and they choose specific pets per booking.

    A business-side “edit pets on a booking” is long overdue, though, and I’m getting an addition shortly to allow for this!

    • anzenique rogers

      •

      Sep 8

      No worries i was able to use the view portal feature for that client and edit the booking myself so it all worked out! Thank you!!