Hey @Alexa Rabini , happy to help get these repeats set up. There were some tweaks to the invoice/booking generation made late last week, which may have accounted for the discrepancy you saw.
Since these are already ended, it may be best to cancel the existing bookings inside them and set them up again with your desired schedule. Let me know if you need assistance with this!
Alexa Rabini
•
Apr 8
I took your advice and canceled that first repeat booking entirely but the appointments are still showing up on my calendar no matter how much I refresh any advice since I already started a new subscription?
Alexa Rabini
•
Apr 8
actually nevermind, I think I’m just going to stick with regular bookings, they are easier to manage on my end
Lucas Steflor
Team•
Apr 8
Hey Alexa, makes sense if regular bookings are easier to manage on your end. Each client/billing scenario can be a bit different.
Let me know if those cancelled repeat bookings are still cluttering your calendar, though, and I’ll take a look
Alexa Rabini
•
Apr 8
Google is still pulling the repeat bookings but they are gone from the dashboard calendar!
Lucas Steflor
Team•
Apr 8
Oh, thanks for the details! I’ll make a quick adjustment to the Google calendar sync for this; there are quite a few cancellation/deletion paths, and it sounds like I missed one. You’ll need to manually remove those events from your Google calendar for now, but in the future, these will automatically clean up.
Log in to comment and vote
Comments7
Lucas Steflor
Apr 2
Hey @Alexa Rabini , happy to help get these repeats set up. There were some tweaks to the invoice/booking generation made late last week, which may have accounted for the discrepancy you saw.
Since these are already ended, it may be best to cancel the existing bookings inside them and set them up again with your desired schedule. Let me know if you need assistance with this!
Alexa Rabini
Apr 8
I took your advice and canceled that first repeat booking entirely but the appointments are still showing up on my calendar no matter how much I refresh any advice since I already started a new subscription?
Alexa Rabini
Apr 8
actually nevermind, I think I’m just going to stick with regular bookings, they are easier to manage on my end
Lucas Steflor
Apr 8
Hey Alexa, makes sense if regular bookings are easier to manage on your end. Each client/billing scenario can be a bit different.
Let me know if those cancelled repeat bookings are still cluttering your calendar, though, and I’ll take a look
Alexa Rabini
Apr 8
Google is still pulling the repeat bookings but they are gone from the dashboard calendar!
Lucas Steflor
Apr 8
Oh, thanks for the details! I’ll make a quick adjustment to the Google calendar sync for this; there are quite a few cancellation/deletion paths, and it sounds like I missed one. You’ll need to manually remove those events from your Google calendar for now, but in the future, these will automatically clean up.
Alexa Rabini
Apr 8
Thank you Lucas! 🐾