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Report Card not Showing checklist on Phone

My client reported that their report card did not list the completed checklist items when I sent via text. From my preview it looked fine, but now when I go back to check the preview again it deleted the information I had in there. These were from Jan 24/27th, so there may have been updates since then because I went back and previewed a card from this past weekend and it did not delete it.
Also, when everything is checked it just says “Care Checklist Complete”, but I wouldn’t expect owners to really keep track of what is on the checklist. Is there a way to list the items even when they are all complete?

Status: Completed2 comments

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Comments2

  • Lucas Steflor

    Team•

    Mar 10

    got this one fixed.

  • Lucas Steflor

    Team•

    Feb 18

    Hey @Jackie Searle , thanks for letting me know about this. My hunch is that updating the template may have affected past report card checklists that used the template. I’ll look into this!