When I upload photos to the report card, they show they are right side up. But after sending the report card and opening it to view, they are turned sideways.
Earlier in the week, I modified how report card photos are generated to make the overall report card more performant. In doing that, apparently, some metadata that tracks photo rotation was lost. I added back in that metadata and regenerated all photos, so all existing and new report cards shouldn’t have the wonky sideways look anymore.
Let me know if you see any other issues!
Alana Wolfe
•
Nov 7, 2025
Thank you!
Lucas Steflor
Team•
Nov 7, 2025
Hey @alana.wolfe , I’ll look into this. Could you send me a link to a report card where this is occuring (feel free to email it to me if you don’t want it made public)?
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Lucas Steflor
Nov 7, 2025
@alana.wolfe Figured this one out!
Earlier in the week, I modified how report card photos are generated to make the overall report card more performant. In doing that, apparently, some metadata that tracks photo rotation was lost. I added back in that metadata and regenerated all photos, so all existing and new report cards shouldn’t have the wonky sideways look anymore.
Let me know if you see any other issues!
Alana Wolfe
Nov 7, 2025
Thank you!
Lucas Steflor
Nov 7, 2025
Hey @alana.wolfe , I’ll look into this. Could you send me a link to a report card where this is occuring (feel free to email it to me if you don’t want it made public)?
Alana Wolfe
Nov 7, 2025
Sent!