Skip to main content

Report Card Photos Not Working (Chrome v142 on Android)

A handful of people on newer Android phones are running into a problem where photo uploads in Report Cards simply do nothing after picking an image. The file picker opens, but the photos never appear in the card. An attempted workaround fix for this replaced the original issue with a generic “Network Error Occurred” error on Report Card send.


After digging around, this turned out to match a known Chrome bug that affects version 142 on Android. It also hits every browser that uses Chrome under the hood. Firefox is the only one that seems to work normally.

Google’s bug thread for reference:
https://issues.chromium.org/issues/457473751

Workarounds

  • Using Firefox on Android works

  • Desktop browsers work

  • All iOS browsers work

  • Avoid Chrome 142 and Chromium-based browsers like Opera, Edge, and Brave for now

What’s Next

If affected, continue to use workaround methods until Chrome releases a fix.

Status: Completed2 comments

Log in to comment and vote

Comments2

  • Lucas Steflor

    Team•

    Nov 12, 2025

    @Jessica Blackman @Samantha Riley Tagging you in this as my error monitoring system has indicated that you experienced this Report Card bug. Please see workarounds to continue sending Report Cards.

    • Samantha Riley

      •

      Nov 13, 2025

      I appreciate the tag! I was digging around earlier to see if this was a known issue and wasn't able to find anything ❤️