For some reason today I am not able to scroll with my thumb anywhere on the page when I am creating a report card, I can only scroll by using the bar on the side. Can you fix this? Thanks!
For context, this was caused by an attempted upgrade to certain mobile components across the app; you may have seen some errors in other areas on mobile. These should all be back to normal now.
Please be sure to give a full refresh to the app to make sure the change is applied. If you’re still experiencing issues, let me know!
Megan York
•
Mar 17
Phew. Glad to see this isn’t just me. Came here to report the same thing is happening on my end!
I am only able to add photos to my visit report. When I try to scroll down to complete report and send it will not scroll. I have tried on my apple and android. I also have tried closing the app and restarting it. I took a screen record but it won't attach.
Garrett Lockhart
•
Mar 17
+1 on this! My solution right now is saving any uploaded pictures to the report card, and then doing the rest from my laptop.
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Comments5
Mar 17
PinnedThe issue has been fixed.
For context, this was caused by an attempted upgrade to certain mobile components across the app; you may have seen some errors in other areas on mobile. These should all be back to normal now.
Please be sure to give a full refresh to the app to make sure the change is applied. If you’re still experiencing issues, let me know!
Megan York
Mar 17
Phew. Glad to see this isn’t just me. Came here to report the same thing is happening on my end!
Lucas Steflor
Mar 17
Looking into this!
User
Mar 17
•Merged request
•2 votes
Unable to scroll on visit report
I am only able to add photos to my visit report. When I try to scroll down to complete report and send it will not scroll. I have tried on my apple and android. I also have tried closing the app and restarting it. I took a screen record but it won't attach.
Garrett Lockhart
Mar 17
+1 on this! My solution right now is saving any uploaded pictures to the report card, and then doing the rest from my laptop.