This week, we have an update with more refinements than sweeping additions, but these changes should noticeably smooth out your daily workflow.

Expect larger feature additions like Intake Forms and Staff Management in the coming months!

Flexible Invoicing

Invoicing is no longer locked to one booking per invoice. You can now:

• Group multiple bookings onto a single invoice (perfect for weekly or monthly billing)

• Add new bookings to an existing invoice

• Reassign bookings between invoices

• Or skip invoicing altogether for things like Meet & Greets

For example, you might run a client’s dog walks all week, then send them one invoice on Friday. Or you could bill monthly for a standing boarding arrangement. And if a client just books a casual Meet & Greet? No need to generate an invoice at all.

This flexibility should match more real-world workflows while still staying compatible with the old one-to-one approach if that’s your style.

Automatic Availability Blocking After Limit

Thanks to your feedback, stay services like Overnights and Boarding now respect booking limits automatically.

Here’s how it works: set a daily limit for a service in your Availability settings. If you configure Overnights with a limit of “1 per day,” and a client books September 1–5, your calendar will automatically show you as unavailable on September 2–4. No more manual blocking, no more double-bookings.

This feature gives you the same control as Service Window Limits, but applied across full days. It’s flexible enough to use on any service, and should cut down on administrative overhead.

Client & Pet Notes

You could previously add a single note per client or pet, but the experience wasn’t great. Now you’ll find centralized note views on bookings, client profiles, and pet profiles.

You can create as many notes as you’d like, with full text formatting, and review them in the right places without hunting around. Think medication instructions, temperament updates, or quick reminders, all neatly organized where you need them.

Smaller Improvements

• Calendar performance boost – Events now load month by month instead of all at once. This cuts down on large queries and makes the calendar feel much faster.

• Pet Parent Portal fix – Client statuses now properly switch to Active the first time they log in.

• Branding upgrade – Your online booking logo now carries through to invoices, receipts, and PDFs

A Public Roadmap

I’ve started maintaining a public roadmap: feedback.scritches.io/roadmap.

This is where you’ll see both major feature efforts and smaller user-submitted improvements. You can also upvote what matters most to you, which I weigh heavily when deciding what to build next.

Check it out, follow along, and let me know what you’d like to see!

That’s all for now. Thanks as always for using Scritches and for sharing the feedback that helps me keep improving it ✌️