Automatic Availability Blocking for Stay-Based Services
Currently, for multi-day stay services such as overnights, boarding, etc. availability is not automatically blocked once booked. If a booking is made for August 15–16, other clients can still book those same dates until the provider manually adds a blocked time. This can cause double-bookings and administrative overhead. The system should be configurable to automatically block the booked dates for stay-based services to prevent overlapping reservations.
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Comments8
Lucas Steflor
Aug 22, 2025
Hey @kellyw605 & @Chris Fishlock , this change is now in place!
You can add booking limits to each service from your Availability page and configure how you would like them to act. So, if you have an Overnight sit scheduled for September 1st - 5th, and your service is configured with a daily limit of 1, your availability calendar will now automatically reflect that you’re unavailable for the dates September 2nd - 4th (exclusive of start/end dates for services billed per night).
It is similar to the Service Window Limit, but it applies to the entire day and can be used for any service.
This reduces the need to manually add Blocked Time to your calendar, and should help avoid double bookings! Let me know if you have any questions :)
Morgan Morales
Aug 23, 2025
This is a great feature to have, it's helpful for new and small pet care businesses with minimum amount of staff, or thriving pet care businesses that are short staffed.
It will be great if there was a way for clients to read a notification or a display message that lets them know that the service they are trying to book is currently fully booked due to short staffed, and that the service will be available for booking at a later date that pet care businesses would choose, so that way, the potential client comes back to the website when that particular service becomes available for booking, without loosing potential customers 🙂
Lucas Steflor
Aug 28, 2025
@littledogsdaycare11 Glad you like the feature, and thanks for the suggestion! I’ll think a little more about how I could keep pet parents informed in this scenario :)
Kelly Wertz
Aug 23, 2025
Thank you!!!! :)
Danya Balderrama
Nov 9, 2025
Hi! I have my availability settings as above screenshot, and 2 confirmed bookings, however both dates still show up with availability on my booking portal
Lucas Steflor
Nov 10, 2025
@danya Thanks for letting me know, I’ll look into this!
Lucas Steflor
Nov 10, 2025
@danya Could you send me more details on the booking? I.e. what service is booked and for what dates.
Please also note that for services charged per night, the blocked dates are exclusive of the start and end dates; that is, if a service is booked Nov 10 - 12th, only Nov 11 will be made unavailable.
Danya Balderrama
Nov 13, 2025
Hi! it seems to be working correctly now. Earlier I had dates in November + December booked and when I tried booking for the same services and it was still showing available. Its no longer doing that!