Skip to main content

Cancellation Policy - Add a Specific Cutoff Time

Hi! Would love the option to set a specific cutoff time for cancellation policies!

For example, our policy allows clients to cancel by 12 PM (noon), three days before their stay, for a full refund of their deposit.

Right now, our overnight cancellation policy displays as “Free until 3d before, full price within 3d.” I'm not sure if the cutoff defaults to 11:59 PM or is based on the client's scheduled drop-off time.

Since we only book a few dogs each day, having a firm noon cutoff helps us know which reservations are moving forward and gives us a little more time to offer any openings to other families.

It would be great to select both the number of days and a specific time. Thanks for considering!

Log in to comment and vote

No comments yet

Be the first to share your thoughts.