Hi scritches team, I’m having some trouble in the web app. I have a client who already had my Venmo so she paid me directly. How do I mark the invoice as paid? I can’t find where to go.
This also feels like the same bug. When you create a booking, it won’t let me select either add to invoice or create new invoice through the web app.
Lucas Steflor
Team•
Jan 7
Hey @Renee Eversley ! You can mark an invoice as paid via the “Record Payment” button on the invoice details page (find this page via the Invoicing page, or at the bottom of the booking page that is assigned to the invoice). Once you log your Venmo payment, the invoice will automatically change to “Paid”. On mobile, this button will appear at the bottom of your device.
Megan York
•
Jan 10
She’s probably having the same issue I do with the web app and this feature. It shows on the bottom when you scroll down, however the page automatically pops back up. It will not stay scrolled to the bottom so you can actually select it. (Hope this makes sense!)
Renee Eversley
•
Jan 12
Yes exactly!! Sometimes it works and sometimes it doesn’t.
Lucas Steflor
Team•
Jan 13
@Renee Eversley@Megan York Good to know. I’m assuming this is on mobile? Could you let me know what device & browser you use? I’ll take a look at this button to see how I can make it more consistent.
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Megan York
Jan 14
This also feels like the same bug. When you create a booking, it won’t let me select either add to invoice or create new invoice through the web app.
Lucas Steflor
Jan 7
Hey @Renee Eversley ! You can mark an invoice as paid via the “Record Payment” button on the invoice details page (find this page via the Invoicing page, or at the bottom of the booking page that is assigned to the invoice). Once you log your Venmo payment, the invoice will automatically change to “Paid”. On mobile, this button will appear at the bottom of your device.
Megan York
Jan 10
She’s probably having the same issue I do with the web app and this feature. It shows on the bottom when you scroll down, however the page automatically pops back up. It will not stay scrolled to the bottom so you can actually select it. (Hope this makes sense!)
Renee Eversley
Jan 12
Yes exactly!! Sometimes it works and sometimes it doesn’t.
Lucas Steflor
Jan 13
@Renee Eversley @Megan York Good to know. I’m assuming this is on mobile? Could you let me know what device & browser you use? I’ll take a look at this button to see how I can make it more consistent.