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When I view my online booking page and try to book a service, it shows the calendar days but won’t allow you to select them. You have to select book now first and then it takes you to the duration selection for the visit and then the date selection. It would make more sense to be able to select the date on the first page if the calendar is visible on that page. I found myself repeatedly clicking the date trying to get it to the select until realizing it doesn’t work.

Posted by Alana Wolfe ·
5 comments

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Comments5

  • Debbie - Friends of Ozzie

    •

    Mar 27

    I had a similar experience. Was this updated?

    • Lucas Steflor

      Team•

      Mar 28

      Hey @Debbie LeBlond , this hasn’t been updated yet. It will require some structural changes to link the landing page to the booking flow. I am planning a larger online booking overhaul to directly integrate with Google Maps & Facebook; this will be included in that, and I’ll keep the ticket updated.

  • Audrey Finkel

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    Feb 1

    I agree with this one, if something shows me a calendar I instinctively want to click on dates….

  • Jackson PSPP

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    Nov 7, 2025

    I fully agree with @alana.wolfe and have also repeatedly clicked the date;-) Actually I thought it was a glitch or my internet or something the first time i tried to book as a test client.

    For actual clients, while i don’t think its enough to make a new client reverse their choice to book, it does interrupt the smooth, effortless experience we want clients to have, especially at the start of the booking process. It’s best if everything that happens from that starting point reinforces their confidence in us and does nothing to interrupt that positive feeling they are having about using our services.

    • Lucas Steflor

      Team•

      Nov 11, 2025

      @PSPP Findley @alana.wolfe It does have a bit of a “Click me” feel to it, doesn’t it?

      I totally understand the desire to have the booking process be as smooth as possible. From a technical perspective, the booking flow would need a bit of reworking to link directly from the availability calendar to a selected date and time. Actually, this rework would coincide with another user request:

      https://feedback.scritches.io/p/allow-for-direct-linking-to-a-specific-service-booking, so I’ll take care of both of these at the same time.