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question re: review booster

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Hi Lucas. My question is if a client books multiple, consecutive days is the request for a review sent after the last day of the multiple day booking? For example if a  client books  the 28th, 29th and 30th all at once, will the request for review be automatically sent the selected  number of hours/days/weeks after the service on the after the service on the 30th is completed? or will it be sent when the service is completed on the 28th. Thanks.

Posted by Jackson PSPP ·
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  • Lucas Steflor

    Team•

    Oct 15

    Hey @Jackson PSPP , good question.

    If the 28th, 29th, and 30th are all one booking, the review request waits for the whole booking. It counts from when the last visit on the 30th ends, then waits however long you picked in your settings. It won’t go out after the 28th.

    If those days were booked as separate bookings, your client still only gets one request. They won’t get another while that one is still open (it stays open for 15 days).