The time block on the calendar is not working correctly
I have many jobs set up in the coming months. My calendar reflects none of them to clients. I just had to manually block the overnight for this weekend. The software asked me if I wanted this to affect all services. I chose no, only overnight. Guess what, it blocked all services. This is an ongoing problem which I have written you about before. The main reason I chose this software is because I didn’t want my clients to waste their time requesting care when I’m already booked. It doesn’t really matter if I can see what’s booked if they cant.
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Comments1
Lucas Steflor
Jan 23
Hey @Shannon Goebel, I’m happy to look into these issues more if you can provide me with more details.
The availability system has a lot of interacting rules, and there are several scenarios that can look incorrect from the outside but are actually expected based on how services, blocks, and existing bookings interact. That doesn’t mean this isn’t a bug, but I can’t verify what’s going on without seeing exact cases.
It sounds like you might be talking about multiple issues. For each issue, please send me details as well as screenshots on the specific services used, configuration used, details on the bookings & dates made with the service, expected behavior, actual behavior, and anything else you think might be good to know.
Once I have concrete examples, I can dig in and get everything squared away for you.