Things needed
Hi, I am getting setup and I noticed a few things-
It seems we cannot choose more than 1 breed, it would be good to choose up to 2 breeds.
I need to be able to include exact times on my scheduled bookings. I generally agree to a booking to starting at a specific time and ending at a time and calculate rates based on 24hrs. If a service starts at noon I need it to be on the calendar at noon.
Thanks!
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Comments9
Lucas Steflor
Nov 12, 2024
@User Glad you’re getting everything set up!
- Could you clarify your first point? Is this so that you can include mixed breeds such as Goldendoodles (golden retriever & poodle)?
- For your second point, the calendar allows you to move the event to exact times (e.g. 10:30 am - 11:30 am) for your own prioritizing, however, the client will still see the booking attached to a service window (e.g. Morning 6 AM - 11 AM). Are you saying that you’d like your clients to book services at exact times (10:30 AM) instead of in a window of time (6AM-11AM)?
Allie Renar
Nov 12, 2024
Yes. Especially doodle clients they will be annoyed not having the option to list both.
I do need it visible for clients. I provide pet sitting and training. For this to work for me and replace my current system I need the client to see the exact start and end times. I promise pet sitting to start within 2 hours of the time they leave so a window of time doesn't accurately reflect the agreement. And for training I schedule 1 hour appointments.
Lucas Steflor
Nov 13, 2024
That makes sense! I can add the option to list multiple breeds, as well as add in additional mixed breed single options to the list.
I was planning on adding booking by exact times if there was a need, sounds like there is one. I’ll add in configuration to set scheduling by specific times or by windows.
Nicholas Dreves
Sep 18, 2025
Is there an update to being able to book exact times? I’d like to do it on my side, but I’d also like clients to be able to see both specific availability and book a specific time (i.e. every Tuesday at 11:40, or every other Wed at 13.30).
Lucas Steflor
Sep 18, 2025
Hey @Nicholas Dreves, appreciate you following up! Right now, there aren’t immediate plans to support client booking in exact times.
Many in-home care providers use windows (e.g. Morning 6 AM – 10 AM) since it gives them flexibility to manage routes and multiple clients in a day. That said, I totally understand your use case for wanting clients to choose precise times.
For now, a couple of workarounds:
Create service windows for every slot you want to offer and name them by time (e.g. “9:00 AM” for 9:00–9:30”, “9:30 AM” for 9:30-10:00, etc). Then set the booking limit for each to 1 so only one slot can be booked. It’s a bit of setup, but it gives clients the experience of choosing an exact time.
Nudge clients in your descriptions to leave a note on the booking where they specify exact times like 11:40 or 1:30 and you can confirm it afterward.
I’ll keep watching requests like this, and if more providers push for client-side exact times, I can revisit adding it!
Allie Renar
Nov 12, 2024
I've also been trying to figure out how to change availability on specific days. Example: i am out of town Nov 26 to 30. Or I'm available for pet sitting 7 days a week but only for training 2 days. Is it possible to do that currently? Like attach availability to specific services or turn off specific dates?
Lucas Steflor
Nov 13, 2024
This functionality isn’t currently in the web app. I’ll prioritize both of these additions as well!
Nicholas Dreves
Sep 18, 2025
Oh, I get to chime in here as well!! For me (and I imagine for others like Allie), I have daily availability that I am constrained to - for example, on Mondays I am only available until 15.00 because I have to pick my kiddo up for football practice. I can’t see a way to do that currently unless I manually block every afternoon.
Lucas Steflor
Sep 18, 2025
@Nicholas Dreves You can handle that with the service window setup. Just head to your Availability page and adjust the windows so they don’t include any time after 3 PM on Mondays. For example, you might have “Morning” and “Midday” available on Monday, but not “Afternoon”.
That way, clients won’t see any options past 3 PM to book.