Use [Pet Name(s)] instead of "your fury friend"?

Hi Lucas!

A small feature I had been thinking about the last couple of weeks would be adjusting the default message to include the pet(s) names in the email message. (I’m not sure if this is the subject line of the email or the body)

Typically I don’t write the custom message and just use the default message. On the receiving end it might feel more personable for clients to see “Here is how Lucy did today!”. I fear my daily walk clients never really look at the report card if they see a generic update message, but maybe this would help nudge them to open them?

Clients do like receiving the updates, but typically I don’t get much feedback about them. (don’t worry they do like them!)

I could see how this would be less practical for services that include several pets, but for one or two it could be a cool change.