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Extended care surcharge feature

Hi Lucas, I’ve mentioned this before but would like to reiterate how important of a feature this would be for me! While I could edit and message my clients about a surcharge when their bookings exceed 24 hours (this is for overnight boarding), I believe it doesn’t foster great rapport. I’ve noticed an uptick in bookings that span over 24 hours when it wasn’t the case when I was using Rover and it was clear for people they’d be charged extra for extended care.

I believe in being compensated fairly and being transparent about pricing, and truly think this is an necessary add to the booking system!

Thanks!

Status: Completed2 comments

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Comments2

  • Lucas Steflor

    Team•

    Nov 24, 2025

    Hey @Léa Pertuy , thanks for reiterating this and for explaining how it shows up in your real bookings. I still agree that this would be a great feature to have!

    My main focus right now is still wrapping up Staff Management (along with the usual bugs and stability work). It is a big project that touches most parts of the app, so I am trying not to pile on new logic that I would just have to rework again for Staff Management. That said, I will make sure this extended care surcharge flows into the roadmap so it is tracked properly and can be considered once the core work is in a better place.

    • Léa Pertuy

      •

      Nov 24, 2025

      Thank you!