The pricing/billing is too simple. We need some options for holiday rates, option to lock customers on a certain rate, pick up and drop off option plus rates, etc.
Marking this as complete, I’ll be tracking in separate requests.
Lucas Steflor
Team•
Oct 3, 2025
Hey @L&L Pet Haven LLC , thanks for the feedback! To address each point:
Holiday rates: We have automated rates for this! You can set them here
Locking in client rates: This would definitely be useful feature to have. I can add it to the roadmap
Could you describe this last rate a little more? I am planning a surcharge for extended visits, and would like to know if this would cover your use case.
Let me know your thoughts!
L&L Pet Haven LLC Haven LLC
•
Oct 6, 2025
Thanks for the reply Lucas. I found the holiday rates a few minutes after I sent this but thank you!
yes we have a couple of clients that we keep on our old rate so it would be great to be able to do that here.
An automatic surcharge for extended visits would be nice but I was referring to a separate charge for pick up/drop off. We offer this and it would be awesome if parents could select this option as part of their booking.
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Comments3
Lucas Steflor
Oct 30, 2025
Marking this as complete, I’ll be tracking in separate requests.
Lucas Steflor
Oct 3, 2025
Hey @L&L Pet Haven LLC , thanks for the feedback! To address each point:
Holiday rates: We have automated rates for this! You can set them here
Locking in client rates: This would definitely be useful feature to have. I can add it to the roadmap
Could you describe this last rate a little more? I am planning a surcharge for extended visits, and would like to know if this would cover your use case.
Let me know your thoughts!
L&L Pet Haven LLC Haven LLC
Oct 6, 2025
Thanks for the reply Lucas. I found the holiday rates a few minutes after I sent this but thank you!
yes we have a couple of clients that we keep on our old rate so it would be great to be able to do that here.
An automatic surcharge for extended visits would be nice but I was referring to a separate charge for pick up/drop off. We offer this and it would be awesome if parents could select this option as part of their booking.
Thanks!
Logan