Messaging
As a business, I want to communicate with clients so they stay updated and I can manage everything in one place.
Scope:
2-way messaging between staff & clients
Mass messaging to clients
Multi-channel support: email, 1-way SMS, in-app
As a business, I want to communicate with clients so they stay updated and I can manage everything in one place.
Scope:
2-way messaging between staff & clients
Mass messaging to clients
Multi-channel support: email, 1-way SMS, in-app
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Comments13
Audrey Finkel
Aug 15
All I ask is that you don’t use a messaging function or inbox as the center of commerce, like Rover does. It get really confusing and annoying. Messaging is for messages. Period. And the client and sitter should have the option of making said messages appear in their text or email inbox if they wish.
Jake Hill
Aug 5
You could also add booking reminders via SMS so XX days before the booking starts they get a text reminding them of it and if any changes need to be made to submit a reschedule request!
Debbie - Friends of Ozzie
Mar 27
this would be a game changer!
Fur de Lis Pet Care
Apr 14
Agreed, this is essential!
Rachael Lovett
Jun 8
This should be top of the list — there is also no way to view past communication with clients currently and this would solve that as well.
Briana Butelefski
Aug 27
•Merged request
•9 votes
Chat/Messaging Feature
Hi!
I’m moving to scritches from Rover and just realized there is no messaging/chat part of the “app”.
Can this get added please??? This is how we schedule all of our meet and greets and text our clients. I really don’t want to do that through email if possible.
-Briana
Jake Hill
Aug 10
I use WhatsApp business! That way I can set up my pet sitting business, add a profile pic and also connect my insta / Facebook pages, works a treat!
anzenique rogers
Sep 6
This is essential! I hope it gets added ASAP!!