Audrey Finkel
Upvoted Bug with client view in webappCommented on Credits not applying to future invoices....just now I figured out a workaround….if I publish the invoice before sending it, it shows the credit choice. But it didn’t make me do that before? I don’t want to publish and send without making sure the credit is reflected in the draft first, which is what it used to do…..Created Credits not applying to future invoices....Commented on Hello? I am just wondering if I'm being heard here...OK I will do so. I don’t use service windows at all, so I recently just created the All window which encompasses my entire day…. if there was a way to do no windows at all, I’d be all over it honestly.Commented on Hello? I am just wondering if I'm being heard here...thank you. I'm sorry I did not realize that you were sick. it's weird now because most of the time it works again. but it will randomly give me the same empty field comment every now and then but I found if I go through the client profile, and try to book it that way, I don't get…Upvoted Intake Form Question OrderingUpvoted need easier access to help pages. found them by accident yesterday and can't find them nowCreated Hello? I am just wondering if I'm being heard here...Commented on More puzzlement... and maybe a solution?Another possible reason: I found I was somehow in “portal preview” for clients. When I signed off and on as the owner, it seems to show the right subscription again. But I still get an error message for a certain client who wants services next week. Either way, there was literall…Commented on More puzzlement... and maybe a solution?As you can see, my payment has gone through every month without issue (me and one team member in this case):Created More puzzlement... and maybe a solution?Created Critical issue, now giving me errors when trying to book on laptop too!!! Scritches is useless to me if I can't book on it....Commented on not letting me create a new booking without an error!It is now giving me an error on the laptop too, and the app is literally useless to me if I can’t book on it. Help me! It’s a different error too than on my phone….it says a field can’t be left blank. But there is no indication what field it is talking about!!!!!Commented on Card on File / AutochargeAs long as it is optional. I have several clients who left Rover because they didn’t like their payment info on file, and I can’t blame them.Upvoted Card on File / AutochargeUpvoted MessagingCommented on MessagingAll I ask is that you don’t use a messaging function or inbox as the center of commerce, like Rover does. It get really confusing and annoying. Messaging is for messages. Period. And the client and sitter should have the option of making said messages appear in their text or emai…Upvoted Mileage information in client profile for taxesUpvoted Quick Photo UpdatesUpvoted Chat/Messaging FeatureCommented on PaymentsWhile I see why you would want that, my clients like that I don’t save their payment info. So maybe a toggle on/off feature is the answer Lucas?Upvoted PaymentsCommented on Allow certain clients to book onlineDitto!Upvoted Allow certain clients to book onlineUpvoted Time and date selectionCommented on Chat/Messaging FeatureI set up a gmail with my business name and they also can text me. But yes a chat might be helpful for some I suppose….I just hate how Rover’s inbox is set up as the epicenter of your business when it shouldn’t be.Commented on not letting me create a new booking without an error!BTW I just tried it on laptop and it works fine.Commented on not letting me create a new booking without an error!yes. see s creenshotCreated not letting me create a new booking without an error!Commented on I can "Record Payment" on web version, but can't find same on phone version?All good now thank you!