Meagan Kenniston

Created Holiday Surcharge Bug Created New custom pet fields error when saving to profile.Upvoted Cancelled services show up as past due Created Correct way to cancel booking/zero out invoice?Upvoted Listing multiple emergency contacts Upvoted Can we have a feature for tagging or labeling client's profile? Ex. VIP, Founder, etc. Specifically for their records, not documents for internal sorting.Upvoted Client Information Upvoted Client Tagging and Lead Status Upvoted Cancellations Upvoted Intake Form Customization Upvoted Evening/after hours surcharge?Commented on Boarding RatesI don’t know if it’s possible in this software but in other software, when I did “per 24 hours,” I would have to do the overnight and add daycare cost on to the invoice. I switched to “per calendar day” and I will never go back. So many of my clients would drop off in the AM and…Created Blocked time off bug not showing correctly on schedule Created Service window times incorrect on client booking page.Upvoted Branding Expansion Created Bug in calendar - disappearing booking Created Ability to duplicate services Upvoted Invoice updated automatically Commented on Additional pet rates for duration based services needs an overhaulDidn’t even think of that. Will work on setting that up.Commented on Additional pet rates bug (I think)Ok the invoice looks correct but I do think it should be shown in detail on that first screen.Commented on Adding additional petsYup! Luckily I am brand new to the software so I changed everything over to a different client that had 3 dogs. I didn’t want to have archived pets or clients right in the beginning. You could edit the client and pets to be “placeholders” and just let them sit there until you hav…Commented on Additional Pet Rate Not WorkingI am having the same problem. Waiting on support response for over 2 days now.Commented on Adding additional petsI found this was happening to me too. Once you create a new pet and save it you’ll have to refresh the browser page and then they will show. I accidentally created 3 of the same dog for a client before I realized it was a bug and not just user error.Upvoted Adding additional pets Upvoted Additional Pet Rate Not Working Upvoted Credits & Refunds Commented on Overpayment & Credit on accountThis is very important to me as well! Sometimes people pay for a week of daycare and then call in to work sick for the day and the charge gets refunded as credit to their account. Not having this available is actually bordering on deal breaker territory for me I fear. :(Upvoted Overpayment & Credit on account Upvoted Remove or Archive Clients to Clean Up List Created Additional pet rates for duration based services needs an overhaul